consumer psychology
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consumer psychology
Real-life consumer psychology – with a touch of technology
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What makes ASOS's online customer experience so enjoyable?

What makes ASOS's online customer experience so enjoyable? | consumer psychology | Scoop.it

"How do you combine functional and engaging content to create a great digital customer experience? ..."

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How ASOS, Sky and Schuh use live chat to personalise online shopping

How ASOS, Sky and Schuh use live chat to personalise online shopping | consumer psychology | Scoop.it

"Live chat is still a relatively new customer service channel, though it’s proving to be an increasingly popular method of communicating with brands..."

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