Customer service in tourism
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Customer service in tourism
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New tourism technology and the pivot to localism

New tourism technology and the pivot to localism | Customer service in tourism | Scoop.it

"Tourism technology will be critical for destination management organizations, online travel agencies, hotels, tour operators, and ground handlers in meeting the market shift to localism after COVID-19 ..."

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Virtual tourism becomes reality

Virtual tourism becomes reality | Customer service in tourism | Scoop.it

"When it first entered the market, virtual reality (VR) was hailed by industry experts as a game changer, with Skyscanner in 2014 predicting that 'virtual reality will become a new form of showrooming, and incredible 3D taste of a destination' ..."

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Traveling at the speed of technology

Traveling at the speed of technology | Customer service in tourism | Scoop.it

"The pace of innovation across every industry and every company is astounding today—from natural language processing and data sciences to artificial intelligence and virtual reality ..."

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AR and VR technology-driven trends transforming the travel and tourism industry

AR and VR technology-driven trends transforming the travel and tourism industry | Customer service in tourism | Scoop.it

"Find out about Augmented Reality, AR and Virtual Reality, VR Technology-driven Trends Transforming Travel and Tourism Industry ..."

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Smart hotels to serve ‘augmented hospitality’ to tourists - Latest News

Smart hotels to serve ‘augmented hospitality’ to tourists - Latest News | Customer service in tourism | Scoop.it

"The newly emerging “smart tourism” pledges to increase the quality of tourists’ experience with the destination, a Turkish expert has pointed out, while a hotel giant has already planned to pour 475 million euros into this area ..."

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