China’s Alibaba is shaping the future of the machine-driven hotel –  | Customer service in tourism | Scoop.it
From skift.com - April 2, 2019 4:46 AM

"Imagine being in your room within one minute of arriving at your hotel. FlyZoo, a 290-room hotel located close to Alibaba Group’s headquarters in The likes of Alibaba are shaping the future hotel. ..."