Customer service in tourism
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Customer service in tourism
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Can this mobile app make your business more accessible for disabled customers post-COVID? | by Isabelle Jani-Friend | Apr, 2021

Can this mobile app make your business more accessible for disabled customers post-COVID? | by Isabelle Jani-Friend | Apr, 2021 | Customer service in tourism | Scoop.it

"In the UK, seven million people of working age have a disability, this adds up a lot of spending power, known as the “purple pound” which is thought to be worth around £249bn to the economy. But…"

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Ten steps to glowing customer service reviews and survey results (even if you just got slammed)

Ten steps to glowing customer service reviews and survey results (even if you just got slammed) | Customer service in tourism | Scoop.it

"To find out that your company, division, or department has performed poorly on a customer service survey can be more than demoralizing. It doesn't bode well for continued financial success, and can directly threaten your livelihood. Here's how a customer service consultant would turn this around. ..."

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Always-on a must for South African digital travellers | IT News Africa – Africa's technology news leader 

Always-on a must for South African digital travellers | IT News Africa – Africa's technology news leader  | Customer service in tourism | Scoop.it

"We are currently amid an industrial revolution which is transforming every sector of business. While the ..."

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