Customer service in tourism
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Customer service in tourism
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Thomas Cook: the death of a famous brand | WARC

Thomas Cook: the death of a famous brand | WARC | Customer service in tourism | Scoop.it

"A number of badly timed acquisitions left package holiday company Thomas Cook with an unsustainable debt burden that finally caught up with it, but even without that it was struggling to maintain relevance in a changed marketplace. ..."

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Innovation key for hospitality businesses to remain relevant

Innovation key for hospitality businesses to remain relevant | Customer service in tourism | Scoop.it

"With more people travelling than ever before, the hospitality industry faces an increasingly diverse range of clients to cater for... ..."

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