"Disruptive technology is not just a commodity anymore; it has become a necessity. I recently met with Rilke Thomsen of Sleeknote to talk about how disruptive technology is shaping customer behaviors, preferences and expectations. ..."
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Customer service in tourism
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Scoop.it!
"In this series, Perfect Company, we are examining pockets of excellence in the corporate world. No single company is perfect, but together they show what the corporate idea ..." 
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Scoop.it!
"For the second year in a row, B&H, The Home Depot and Zappos are among the top honorees ..."
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