Customer service in tourism
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Customer service in tourism
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How will Artificial Intelligence powered customer service help customer support agents?

How will Artificial Intelligence powered customer service help customer support agents? | Customer service in tourism | Scoop.it

"Artificial Intelligence for customer service is set to bring unprecedented synergy for support agents while revolutionizing the way customers are assisted ..."

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New scanner technology could reduce need for unpacking at airport security

New scanner technology could reduce need for unpacking at airport security | Customer service in tourism | Scoop.it

"Manufacturers are developing and testing new scanners using computed tomography imaging, which produce more detailed images than a regular x-ray ..."

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Could technology dehumanise the hotel experience? A thin line between sweetness of efficiency and coolest new thing - WIT

Could technology dehumanise the hotel experience? A thin line between sweetness of efficiency and coolest new thing - WIT | Customer service in tourism | Scoop.it

"Hotel chiefs speaking at the HICAP ..."

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Are high-tech hotels alluring—or alienating?

Are high-tech hotels alluring—or alienating? | Customer service in tourism | Scoop.it

"As hotels rush to incorporate cutting-edge technology into the guest experience, travelers are split: While some are turned off by robots and text-based ‘hospitality,’ others love the cool efficiency of a futuristic home-away-from-home ..."

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