Customer service in tourism
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Customer service in tourism
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Lufthansa launches Mildred chatbot on Facebook

Lufthansa launches Mildred chatbot on Facebook | Customer service in tourism | Scoop.it

"The Lufthansa Group has launched a chatbot called Mildred, which searches for the cheapest flights within the next nine months .."

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Airlines must pay more for lost bags and bumped fliers

Airlines must pay more for lost bags and bumped fliers | Customer service in tourism | Scoop.it

"Inflation is no fun when it increases your everyday expenses. The good news is that rising inflation means that airlines must pay you more for losing your luggage or bumping you from your seat ..."

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