Customer service in tourism
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Customer service in tourism
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From dead guys to fireflies: Fast-growing tourism doesn’t always bring joy

From dead guys to fireflies: Fast-growing tourism doesn’t always bring joy | Customer service in tourism | Scoop.it

"In the age of the internet, a tourism boon can quickly become a tourism bane. Colorado’s Frozen Dead Guy Days, Tennessee’s synchronous fireflies, and California’s Super Bloom deliver varying degrees of revenue and frustration for small towns ..."

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These European cities are fed up with tourists

These European cities are fed up with tourists | Customer service in tourism | Scoop.it

"Local residents are warning that top European vacation destinations are being ruined by hordes of tourists ..."

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How to give amazing customer service - examples and tips

How to give amazing customer service - examples and tips | Customer service in tourism | Scoop.it

"Great service can come in many forms as a tour leader. Here are three examples to get you inspired and thinking about how to give amazing customer service ..."

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Four ways AI could make airports more tolerable

Four ways AI could make airports more tolerable | Customer service in tourism | Scoop.it

"Is it possible that a combination of computer vision and AI could make airports more tolerable? Implementing these technologies won’t build larger airports or reduce the number of passengers, but it could offer a unique solution to airport wait times ..."

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What drives us crazy about waiting in line

What drives us crazy about waiting in line | Customer service in tourism | Scoop.it

"When we stand in line its not just the length of time we hate it s the anxiety, uncertainty and boredom that goes along with it ..."

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