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Customer service in tourism

6.5K views | +0 today

tag 'lack of personal interaction'

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Current selected tag: 'lack of personal interaction'. Clear

AI 1

chatbots 1

conveniences 1

lack of personal interaction 1

responsiveness 1

types of chatbots 1

Customer service in tourism

Psychology, technology, strategy ...

Curated by Leona Ungerer

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Scooped by Leona Ungerer

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Why I would prefer talking to a chatbot than a human agent –

From www.mailmunch.com - November 1, 2020 2:26 AM

"The questions asked were straight-forward and the answers that I got were crisp and accurate. I assumed that it was an expert agent on the other side who made my life easier.I was wrong. ..."

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