"Report commissioned by travel technology company Amadeus and administered by global research firm Northstar Research Partners defines the four new traveler profiles – Traveler Tribes – that will emerge in the next decade ..."
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Customer service in tourism
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"Hilton has revealed results from consumer research of Chinese travelers undertaken by global information and measurement houses, Kantar and Nielsen ..." 
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"The success of a hotel brand is no longer just measured by whether it provides a clean room, friendly service, and fair prices ..."
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"THE YEAR 2020 will mark the beginning of the decade of the yold, or the “young old”, as the Japanese call people aged between 65 and 75. The height of the baby boom, the period of high fertility in rich countries after the second world war, was 1955-60 ..."
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