Customer service in tourism
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Customer service in tourism
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Has social media made customer service easier for consumers? 

Has social media made customer service easier for consumers?  | Customer service in tourism | Scoop.it

"Social media amplifies the voices of consumers and gives them a platform to voice both praise and criticism at the click of a button. Businesses often ..."

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Five ways to deliver proactive customer service

Five ways to deliver proactive customer service | Customer service in tourism | Scoop.it

"The role of technology in customer service continues to grow and expand. And if there is one area where proactive customer service can be highly effective, it’s in the IT world ..."

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