"Having a robot carry your bags to your room seems like something out of a futuristic sci-fi film, but for this Sandton hotel, it’s just part of the package ..."
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Customer service in tourism
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"We ask consumers about their likelihood of choosing a hotel based on various technological offerings, including smartwatch- and smartphone-enabled services to help hotel management determine the smartest investments to make ..." 
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Hotel Sky is in Sandton, South Africa.