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Scoop.it!
"In an interview with CustomerService.ae, the Cluster Director of Food and Beverages of Millennium and Copthorne Hotel Makkah Al Naseem, El Mostafa Frizit talks in detail about customer-centric efforts that are made to ensure an exceptional guest experience...." 
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Scoop.it!
"New research shows the customer service function is embracing a future that's conversational, intelligent and personalized, writes Salesforce's Gavin ..."
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Scoop.it!
"When it comes to world-class customer experience (CX), Walt Disney World is at the top of the list ..."
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