"Managing call centers today involves much more than scheduling agents to staff the phone lines. Working as a call center agent is a stressful endeavor, and it’s up to you as a manager to cultivate a positive working atmosphere, foster a sense of ownership, and motivate your team to succeed. Of course, technology advances now …"
"The tourism industry has pretty much gotten using Instagram for business down to an art. Here are Instagram tips taken from some top tourism accounts ..."
"Social media and customer relationship experts share tips on how to use Facebook, Twitter and Instagram to enhance customers’ experience with your brand ..."
"The summer holidays are over and children are now starting to return back to school. I was fortunate enough to be able to take my family away to Disney World (Florida, USA) for just under a ..."
"Planning your 2017 Walt Disney World trip can be intimidating for first-time visitors. This guide provides free tips and tricks to save money and time, a ..."
"International globetrotters have taken to US-site Reddit to share their best tips and tricks to make travelling stress-free. The hundreds of comments included passport and insurance hacks ..."
"HotelTonight's Ace concierge service offers a real person to help you plan, give you tips on the best things to do and sort all of your hotel requests ..."
"Great service can come in many forms as a tour leader. Here are three examples to get you inspired and thinking about how to give amazing customer service ..."
"Today's the final day of National Customer Service Week 2014 (#NCSW14). Here's a bonanza of tips for improving your organization today, or over the weeks to come as you continue your customer service improvement efforts ..."
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