Customer service in tourism
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Customer service in tourism
Psychology, technology, strategy ...
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‘Jittery’ consumers, tight labor darken restaurant outlook

‘Jittery’ consumers, tight labor darken restaurant outlook | Customer service in tourism | Scoop.it

"AlixPartners study notes economic unease, support for higher pay..."

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100 Call center management tips: Hiring, training, key metrics and more

100 Call center management tips: Hiring, training, key metrics and more | Customer service in tourism | Scoop.it

"Managing call centers today involves much more than scheduling agents to staff the phone lines. Working as a call center agent is a stressful endeavor, and it’s up to you as a manager to cultivate a positive working atmosphere, foster a sense of ownership, and motivate your team to succeed. Of course, technology advances now …"

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Instagram for business: Nine tips from the tourism industry - Venngage 

Instagram for business: Nine tips from the tourism industry - Venngage  | Customer service in tourism | Scoop.it

"The tourism industry has pretty much gotten using Instagram for business down to an art. Here are Instagram tips taken from some top tourism accounts ..."

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Fifteen practical tips for delivering world-class customer service

Fifteen practical tips for delivering world-class customer service | Customer service in tourism | Scoop.it

"When you can't out-spend the competition, the solution is to out-support them ..."

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Seven ways social media can improve customer satisfaction

Seven ways social media can improve customer satisfaction | Customer service in tourism | Scoop.it

"Social media and customer relationship experts share tips on how to use Facebook, Twitter and Instagram to enhance customers’ experience with your brand ..."

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Female travel bloggers share their top tips for hitting the road solo - Road Warrior Voices

Female travel bloggers share their top tips for hitting the road solo - Road Warrior Voices | Customer service in tourism | Scoop.it

"Follow these tips from expert female travel bloggers on forgetting fear and hitting the road solo ..."

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What a visit to Disney world can teach us about great customer service!!

What a visit to Disney world can teach us about great customer service!! | Customer service in tourism | Scoop.it

"The summer holidays are over and children are now starting to return back to school. I was  fortunate enough to be able to take  my family away to Disney World (Florida, USA) for just under a ..."

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Five tips for an award-winning guest experience

Five tips for an award-winning guest experience | Customer service in tourism | Scoop.it

"Tips from some of 2017’s BoHo Award winners on how to provide award-winning guest experience ..."

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Disney World 2017 Trip Planning Guide - Disney Tourist Blog

Disney World 2017 Trip Planning Guide - Disney Tourist Blog | Customer service in tourism | Scoop.it

"Planning your 2017 Walt Disney World trip can be intimidating for first-time visitors. This guide provides free tips and tricks to save money and time, a ..."

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Eleven key tips for improving customer support

Eleven key tips for improving customer support | Customer service in tourism | Scoop.it

"Increase profits and brand trust by improving customer support. Know how to improve your team's skills and engage your customers ..."

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Seasoned travellers reveal how to avoid pitfalls on holiday

Seasoned travellers reveal how to avoid pitfalls on holiday | Customer service in tourism | Scoop.it

"International globetrotters have taken to US-site Reddit to share their best tips and tricks to make travelling stress-free. The hundreds of comments included passport and insurance hacks ..."

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HotelTonight's free concierge service is now available to all

HotelTonight's free concierge service is now available to all | Customer service in tourism | Scoop.it

"HotelTonight's Ace concierge service offers a real person to help you plan, give you tips on the best things to do and sort all of your hotel requests ..."

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How to give amazing customer service - examples and tips

How to give amazing customer service - examples and tips | Customer service in tourism | Scoop.it

"Great service can come in many forms as a tour leader. Here are three examples to get you inspired and thinking about how to give amazing customer service ..."

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Twenty ultimate tips for Customer Service Week 2014 - Forbes

Twenty ultimate tips for Customer Service Week 2014 - Forbes | Customer service in tourism | Scoop.it

"Today's the final day of National Customer Service Week 2014 (#NCSW14).  Here's a bonanza of tips for improving your organization today, or over the weeks to come as you continue your customer service improvement efforts ..."

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