Customer service in tourism
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Customer service in tourism
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FUTURE SHOCK: Twenty-five travel and tourism trends post-COVID 19, Marketing & Advertising News, ET BrandEquity

FUTURE SHOCK: Twenty-five travel and tourism trends post-COVID 19, Marketing & Advertising News, ET BrandEquity | Customer service in tourism | Scoop.it

"What is in store for the travel and tourism industry in the post COVID world? By Sandeep GoyalI first read the book Future Shock way back in 1977 or 1978,.."

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‘Jittery’ consumers, tight labor darken restaurant outlook

‘Jittery’ consumers, tight labor darken restaurant outlook | Customer service in tourism | Scoop.it

"AlixPartners study notes economic unease, support for higher pay..."

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The art of luxury in hospitality | By Frank Schuetzendorf –

The art of luxury in hospitality | By Frank Schuetzendorf – | Customer service in tourism | Scoop.it

"What is Luxury?
When thinking about luxury in hospitality, it helps first to define what luxury is. Luxurious experiences are often associated with premium-priced products or services. Luxury, therefore, is perceived as something that adds value to people's lives via upgraded quality or service,..."

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How much are frequent flier miles really worth?

How much are frequent flier miles really worth? | Customer service in tourism | Scoop.it

"In the increasingly byzantine world of frequent flier mileage reward programs, the term “mile” has little or no connection to physical distance ..."

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