Customer service in tourism
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Customer service in tourism
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BA unveils biometric boarding gates at Heathrow

BA unveils biometric boarding gates at Heathrow | Customer service in tourism | Scoop.it

"Using facial recognition, the biometric gates at Heathrow Terminal 5 allow fliers to scan their boarding pass, look into a screen and then walk directly on to the aircraft ..."

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British Airways makes service changes on Chinese routes - Business Traveller – The leading magazine for frequent flyers

British Airways makes service changes on Chinese routes - Business Traveller – The leading magazine for frequent flyers | Customer service in tourism | Scoop.it

"Bilingual menu cards have been introduced, along with new blue slippers and the option of chopsticks and Twining’s green tea

..."

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