How creativity and technology drive the future of hospitality, by Jorge Landa | Customer service in tourism | Scoop.it
From www.hotelexecutive.com - February 9, 2021 4:42 AM

"The year 2020 was the most challenging in the history of the hospitality industry, but it also led to innovative strategies, the adoption of new tech, and elevation of customer service. Here are key steps one high-end international business hotel in Houston took towards future success, moves that ..."