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Customer service in tourism
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Scoop.it!
"Discover your roots through travel. A look at the hugely growing trend of “heritage travelers,” people who plan trips with the intent of learning about their ancestral origins, near and far ..." 
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Scoop.it!
"Nothing is more important for success than making sure that everyone who interacts with you comes away happy. Often it’s the difference between success and failure. A happiness-focused owner enjoys torrents of repeat and referral business ..."
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