Customer service in tourism
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Customer service in tourism
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Marketing in a pandemic. Helping brands nail it.

Marketing in a pandemic. Helping brands nail it. | Customer service in tourism | Scoop.it

"How brands and businesses can manage communication with their audiences during Covid-19. Tips and examples for marketing in a pandemic ..."

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Are high-tech hotels alluring—or alienating?

Are high-tech hotels alluring—or alienating? | Customer service in tourism | Scoop.it

"As hotels rush to incorporate cutting-edge technology into the guest experience, travelers are split: While some are turned off by robots and text-based ‘hospitality,’ others love the cool efficiency of a futuristic home-away-from-home ..."

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The four essentials of a customer service plan

The four essentials of a customer service plan | Customer service in tourism | Scoop.it

"Customer service is one of the most overlooked priorities for growing businesses ..."

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