Customer service in tourism
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Customer service in tourism
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Africa: the new hot destination for Chinese tourists

Africa: the new hot destination for Chinese tourists | Customer service in tourism | Scoop.it

"Even though they just represent a minority among tourists visiting Africa, every year there are more and more Chinese visiting the old continent. We’ll see how Africa turned out to be the new hot destination for Chinese tourists, and how can local economic actors attract these new tourists ..."

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Airbnb Adventures looks to make traveling the world easier and more exciting

Airbnb Adventures looks to make traveling the world easier and more exciting | Customer service in tourism | Scoop.it

"How many times have you left your home country? Have you ever stepped foot outside its borders at all? One-third of Americans haven’t, according to a Hostelworld Global Traveler report, and those who have list Canada and Mexico as top destinations ..."

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African tourism trends in the age of developing smart cities

African tourism trends in the age of developing smart cities | Customer service in tourism | Scoop.it

"Over the last eight years, travel and tourism has grown by 17.3 percent in the top ten fastest-growing global destinations.  But Africa has not enjoyed the same growth rate, largely due to challenges facing the sector, including security concerns ..."

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Tourists reveal how they were scammed on holiday

Tourists reveal how they were scammed on holiday | Customer service in tourism | Scoop.it

"Travellers who have been the prey of scammers in destinations including Bali, Rio de Janeiro, Paris and Shanghai, have shared in an online thread, the tactics used to distract them to steal their possessions ..."

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The top ten cultural holidays in Spain

The top ten cultural holidays in Spain | Customer service in tourism | Scoop.it

"Our experts' pick of the top 10 cultural holidays in Spain for 2016, including the Dalí Triangle, the Chopin music festival and the best cultural activities for families, in destinations such as Madrid, Costa Brava, Majorca and Malaga ..."

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Ten awesome travel blogs to drool over

Ten awesome travel blogs to drool over | Customer service in tourism | Scoop.it

"Travel finds its place in every dream list. These ten top travel blogs and globe-trotting tips can take you to most exciting destinations in the world even on a budget ..."

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Lonely Planet's best travel destinations

Lonely Planet's best travel destinations | Customer service in tourism | Scoop.it

"The best destinations, trips, experiences and trends from the independent travel experts ..."

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What business owners need to know about China's outbound luxury tourism 

What business owners need to know about China's outbound luxury tourism  | Customer service in tourism | Scoop.it

"You are a business owner and you want to learn about Chinese rich tourists, how they travel, how they make their decision… In 2017, 131 million Chinese tourists traveled abroad, an increase of 7% in one year ..."

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Chinese consumers in 2019

Chinese consumers in 2019 | Customer service in tourism | Scoop.it

"One of the best indicators of the appetite for Chinese consumers is their travel habits. Since opening up, Chinese travellers have been a good barometer of the average person’s economic comfort. When they feel confident they travel and splurge, when they don’t they pull back ..."

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Meet your new data-driven travel agent

Meet your new data-driven travel agent | Customer service in tourism | Scoop.it

"DIY travel booking gets a helping hand from new services — some of them based on artificial intelligence — that help refine your choice of destinations, hotels and flights ..."

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Hotels.com joins Apple TV

Hotels.com joins Apple TV | Customer service in tourism | Scoop.it

"Looking for inspiration on where to go and what to do in 2017? Then look no further than the new Hotels.com Apple TV app. The new app provides unsurpassed travel inspiration to help you find the perfect destinations, activities and places to stay ..."

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Can inbound tourism fuel Japan’s economic growth? | McKinsey & Company

Can inbound tourism fuel Japan’s economic growth? | McKinsey & Company | Customer service in tourism | Scoop.it

"The country struggles to attract Western visitors, tourists' focus on limited destinations, and capacity is already stretched. Addressing these challenges could significantly boost the world’s third-largest economy ..."

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Here's why a trip to South Africa was the best vacation I've ever taken

Here's why a trip to South Africa was the best vacation I've ever taken | Customer service in tourism | Scoop.it

"When I was younger, my family moved to Zurich, Switzerland for five years because of my dad's job ..."

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Thirty-five design destinations to see before you die

Thirty-five design destinations to see before you die | Customer service in tourism | Scoop.it

"Craving a little adventure? Some people may say that design (whether it be interior or architectural) isn't exactly venturesome, but I beg to differ. The globe is covered with innovative marvels related to that very category awaiting your admiration ..."

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