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Customer service in tourism
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Scoop.it!
"If you are overlooking the value of customer reviews for your overall content marketing strategy, you might be missing out on a huge opportunity - and a lot of money on the table. Here’s how to fix that ..." 
Scoop.it!
"Customer service is one of the most overlooked priorities for growing businesses ..."
Scoop.it!
"Providing a complete customer experience includes a proper customer service team. As your business grows, this team will need to grow, too ..."
Scoop.it!
"By Anya Hoffman and Melanie Lieberman When it comes to air travel, some hiccups, like weather-related flight delays and the occasional lost bags, are unavoidable ..."
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Scoop.it!
"If your customer has a beloved cat, as one company learned, ask after the feline; you'll get results ..."
Scoop.it!
"There is often a gap between what hoteliers think matters to guests and what actually matters. Paying attention to guest feedback can help bridge this gap ..."
Scoop.it!
"By the time a guest decides to air their opinion, it's often too late to keep them happy. This tool could fix that ..."
Scoop.it!
"It stands to reason that the best way to attract and keep customers is to serve them well. But how do you know if you’re actually doing that? Ask them of course ..."
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