Customer service in tourism
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Customer service in tourism
Psychology, technology, strategy ...
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Travel experts explain why people return to the same places again and again 

Travel experts explain why people return to the same places again and again  | Customer service in tourism | Scoop.it

"Even the most adventurous travelers have their favorite repeat destinations ..."

Leona Ungerer's insight:

Study unit 3: The tourist as a human being (e.g., 3.2.1  Maslow's theory of motivation - social needs; spending time with family).Study unit 4: Motivations for tourism - this unit features most strongly in this post. 

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Germans do it better - Curiosity Travels

Germans do it better - Curiosity Travels | Customer service in tourism | Scoop.it

"Besides train schedules and Wi-Fi, there are a handful of things which Germans do better! ..."

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