Customer service in tourism
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Customer service in tourism
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How technology will reshape the hotel industry post-COVID-19 pandemic

How technology will reshape the hotel industry post-COVID-19 pandemic | Customer service in tourism | Scoop.it

"The hotel sector struggles to attract back guests amid an ongoing pandemic, but new technologies are helping alleviate common concerns and improve operations overall ..."

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IoT, AI and mobile app: How is this tech reshaping the hotel industry?

IoT, AI and mobile app: How is this tech reshaping the hotel industry? | Customer service in tourism | Scoop.it

"New hotel tech has been revolutionizing the hotel and hospitality industry ..."

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A roadmap to hotel technology: Interview with Robert Holland

A roadmap to hotel technology: Interview with Robert Holland | Customer service in tourism | Scoop.it

"Robert Holland answers a few of our questions about what technologies hotels should be taking advantage of, and what trends he predicts for the coming years ..."

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New app automates hotel hygiene assessment and marketing: Travel Weekly

New app automates hotel hygiene assessment and marketing: Travel Weekly | Customer service in tourism | Scoop.it

"Hotel technology company GIATA is offering its clients an app-based hygiene assessment based on global standards ..."

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2019 in Review: The year that was hotel technology | The Next Big Thing

2019 in Review: The year that was hotel technology | The Next Big Thing | Customer service in tourism | Scoop.it

Industry leaders will surely agree, 2019 has represented an exciting time for hospitality. On what seems to be an unrelenting path to innovation, hotels around the globe are implementing critical operational make-overs, while guests are leading the charge for enhanced convenience and personalization ..."

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