"The closing of hotels has been used as a key preventative measure to stop the spread; this has opened a huge gap for the ICT Industry to showcase its expertise by improving hotels operations..."
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Customer service in tourism
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"“This way to beach” read a hotel lobby sign in Hurghada, Egypt. It was 2010 and, despite the area being a jumping-off point for thousands of scuba divers exploring the Red Sea’s marvellous marine life, this private stretch of beach was so thick with rubbish – from disposable nappies to plastic..." 
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"There’s no doubt that the pandemic has changed just about every aspect of our lives—especially when it comes to travel ..."
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"Lysol is starring with celebrities and rock-bottom prices in the $8 trillion global travel industry's pitch to get people back on the road and in the air ..."
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"Rome faces the uphill task of picking up the pieces after Italy's coronavirus lockdown: we examine the challenges involved and talk to people in the capital who..."
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"Faced with a dramatic drop in passengers due to the coronavirus pandemic, airports and airlines worldwide are struggling to decipher what it will take to restore traveller confidence ..."
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"QR code bed sheets may help hotel guests feel more at ease with hotel cleanliness. At least, this is the goal of a laundry service in China, which plans..."
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"Major brands are increasingly turning to the world of high-tech disinfection to strengthen their protocols ..."
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"A Ball State University professor says robotic technology has emerged as an option for hospitality businesses due to decreasing costs ...."
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"Our hospitality industry is hurt and so is our economy. It’s evident that the industry is in dire need of a conceptual strategy to revive the sector. The sad reality is that this monster is far from extermination, and therefore stern mitigation measures ..."
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"Here are the best practices for getting on the road without endangering your health—or anyone else’s ..."
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"Little Wandering Wren explores Bangkok Staycations to support the hotel industry during the Covid-19 pandemic. This post is a thank you to those hoteliers ..."
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"How will travel change because of COVID-19? Think health passports, robots that clean airports, and masks worn everywhere ..."
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"By Lynn Kaniper Once coronavirus stay-at-home orders and global travel bans are lifted, the industry cannot simply return to business as usual ..."
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