"Researchers say cyber-criminals are offering big sums for hotels' log-in details to target holidaymakers ..."
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Customer service in tourism
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"Hours in security lines. Canceled flights. Lost baggage. Here’s a look at how you could be affected by travel disruptions this summer and tips on how to prepare ..." 
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'Space tourism vehicles are probably the only technology with the potential to kill humans that doesn't need to undergo independent safety certification. Is the fledgling industry playing a dangerous game? ..."
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"Emirates’ Airport Innovations Facilitate Safe Resumption Of Travel And Further Enhance Customer Experience..."
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"Two thirds of people worldwide believe travel will be more stressful during the pandemic, and many will not vacation at all..."
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"The customer journey has evolved substantially over recent years. Not that long ago, we were inspired..."
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"Thousands of giddy visitors streamed into the Florida resort, as Disney tried to prove it can safely operate at a highly dangerous time ..."
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"Tourism businesses are trying everything to lure visitors ahead of the May Day holiday. But many consumers remain reluctant to travel far ..."
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"Major sporting nations Australia and Canada quit the Tokyo 2020 Olympics on Monday as organisers faced global pressure to postpone the Games due to the coronavirus crisis for the first time in their 124-year modern history ..."
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"The Department of Health has confirmed that there are now seven cases of Covid-19 in South Africa. Tourism Minister Mmamoloko Kubayi-Ngubane says this does not bode well for the country’s travel and tourism industry ..."
Leona Ungerer's insight:
I hope the effects turn out not to be so severe (and that a vaccine will soon be found) ...
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"You don't know what you don't know. Travel agents make your trips better, easier, less stressful, and often cheaper..."
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"SA tourism boss says international arrivals could double if these and other challenges are tackled and warns that doing nothing is not an option ..."
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"When comedy actress Chris Reuter decided to travel from Berlin to Hungary for a complex dental procedure, little did she realize that she was about to set ..."
Leona Ungerer's insight:
Medical tourism is an emerging market and this trend, amongst others, is fuelled by companies that offer both medical and travel services. Medical tourism may involve risks such as physical risk (the procedure may not have the desired effects) and financial risk if the service is not worth the expenses incurred.
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"In this week’s By The Way Concierge, we look at the pros and cons of using tracking technology to find your bags..."
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"City Lodge Hotel Group says that the Covid-19 pandemic caused significant changes in both the consumer and business environments and will continue impacting hotel business strategies long after the threat of the virus recedes ..."
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"The UK, which is the nation's biggest tourism market, still has South Africa on their red travel list ..."
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"With two dangerous new COVID variants on the loose, troubling news reports of passengers running amok, and many customer service meltdowns, even the experts are having a hard time predicting what it will be like to fly now ..."
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"From artists to train inspectors, scammers come in many disguises and they're willing to use every trick in the book to make a dollar ..."
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"Hotel technology company GIATA is offering its clients an app-based hygiene assessment based on global standards ..."
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"Faced with a dramatic drop in passengers due to the coronavirus pandemic, airports and airlines worldwide are struggling to decipher what it will take to restore traveller confidence ..."
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"We urge all tourism stakeholders particularly accommodation owners to cooperate and make sure no one leaves unless they have a ticket booked and are catching the next flight home" ..."
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"Business travel, the backbone of the travel and hospitality industry, has already dropped and is projected to sharply decline in the coming months due to COVID-19 fears ..."
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"While the Philippines can still claim to have one of the lowest incidences of COVID-19 in the world, the effects of the new virus have hit industries that provide services to consumers. Based on our …"
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"Outside Masahisa Noda's secondhand shop in Tokyo's Asakusa district are racks of bargain items, on sale at 30% off; on the glass door is a sign..."
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"Despite much buzz around the solo travel trend, 30.4 percent of Americans say they have never traveled alone. And those who have are more than five times as likely to travel domestically than internationally, according to a new survey* conducted by Allianz Global Assistance ..."
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